What is a print repair shop?Picanol print repair shops are based in the most important textile regions. The repair shops are able to repair all printed circuit boards for Picanol machines up to the microprocessor controlled PAT and GTM machines. The shops are equipped with all schematics, original components and state-of-the-art test benches to assure high quality service.
How do you send a print to us?You need to ask your local customer service representative (CSR) for a Return Material Authorization. This is granted as a RMA number that should accompany the defective board. P@rtsline users who want to use the service of the Belgium based repair centre can apply for a RMA number via the P@rtsline portal.
How we do it?All boards are upgrades to the latest possible version. After we have repaired the board, we test it on a special Picanol designed test bench. The board is repacked and shipped to you, according to your instructions. You will always receive your own board back.
Deliverables: your benefits!Printed circuits are repaired in one day. The return shipment to you is according to your instructions.It is possible that consolidated returns of defective boards take more time.